Reviews
Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Reviews
St Peter's Hospital
2020-12-24
Person
5
5
0
Review of A&E St Peters
written by a family member
24th December 2020
All the staff were amazing looking after my son. We didn’t wait long and as soon as they knew what was wrong we were whisked to a bed and he was completely checked over. Left after a few hours with a baby boy feeling a whole lot better!
Suggested improvements
Absolutely nothing!
St Peter's Hospital
2020-12-24
Person
5
5
0
Review of Paediatric A&E - St Peter's
24th December 2020
Excellent nurses and doctor. Really nice and reassuring. I went home confident that my baby had been fully checked over and monitored
Suggested improvements
Nothing
St Peter's Hospital
2020-12-24
Person
4
5
0
Review of Urgent Treatment Centre - Adult
written by a patient
24th December 2020
The wait was quite long but it was Christmas in a global pandemic so not a complaint at all.
Suggested improvements
Great service
St Peter's Hospital
2020-12-24
Person
5
5
0
Review of Urgent Treatment Centre - Children
written by a family member
24th December 2020
Safe, clean and efficient. Quite excellent given the constraints that Covid is putting on your systems. We were triaged, glued back together and out of the door again within 20 minutes. Thank you.
Suggested improvements
Nothing
St Peter's Hospital
2020-12-24
Person
4
5
0
Review of Urgent Treatment Centre - Adult
written by a patient
24th December 2020
I was very happy with the care I received - I had to undergo a number of tests and the process was fully explained to me, what the steps would be and what to expect, so I felt calm throughout.
Suggested improvements
The only slight annoyance, was that having registered at the temporary A&E entrance (opposite the main hospital building), I then had to registed again at the A&E department in the main hospital building (confirm my details, next of kin etc.). It felt like an administrative burden for the hospital and unnecessarily bureaucratic. I would have thought that if you've registered once, that should be all that's required.
But that was a very minor observation in what was otherwise an excellent hospital experience.
St Peter's Hospital
2020-12-24
Person
3
5
0
Review of Urgent Treatment Centre - Adult
written by a patient
24th December 2020
Consultant rejected referral from UTC doctor without any evidence. Absolutely shocking service, no care at all.
Did not receive a call back informing me either.
Suggested improvements
Given me a call back and also not rejected referral without examination.
St Peter's Hospital
2020-12-24
Person
5
5
0
Review of Urgent Treatment Centre - Adult
written by a patient
24th December 2020
I love the NHS thank you so much for taking care of me
Suggested improvements
NA
St Peter's Hospital
2020-12-22
Person
4
5
0
Review of A&E St Peters
written by a patient
22nd December 2020
The nurse was very nice and kind , I felt like I didn't have much contact with the doctor and he didn't inform me of anything x
Suggested improvements
More communication
St Peter's Hospital
2020-12-22
Person
5
5
0
Review of Oak Ward - St Peter's
22nd December 2020
Staff were so friendly and welcoming made my child feel welcome and eased her nerves
Suggested improvements
Nothing at all everyone was absolutely amazing!!
St Peter's Hospital
2020-12-22
Person
4
5
0
Review of Urgent Treatment Centre - Adult
written by a patient
22nd December 2020
I was seen fairly promptly and I was carefully handled everywhere and in the provided wheelchair as I came for X-ray to a fractured ankle bone.
Suggested improvements
Keeping patients further apart as sat a bit too close